Listening to John T. Chambers of Cisco , I learned, for example, these 5 things: 1. The next generation of organization structures is built on social networking. 2. As a leader you need to be very good at communicating. The most important is to be good at listening. 3. Culture is hugely important. A good leader is, in the way he/she leads, an example of the culture. 4. Cisco does not focus on competition at all. When you think about setting the strategy off your competitors, at a minimum you are 2 years behind. 5. Video is the next voice. Video will constitute 90 – 95% of the network loads in the future.