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Showing posts from October, 2014

Buurtzorg

Buurtzorg  (“neighborhood care”) is an innovative approach in the Netherlands which was set up to deliver home care to all kinds of patients. Compared with traditional nursing organizations in the Netherlands, Buurtzorg’s patients heal faster, require only half the amount of care, experience one-third fewer emergency hospital admissions, and have shorter average stays when they are hospitalized. Here are some inputs on how the nurses do it: Teams of nurses consist of maximum 12 nurses. There is no management structure and no hierarchy. Teams are responsible for patients and have the autonomy to deliver the best possible care. Patients are able to develop a relationship with 1 nurse over time.  The nurse also acts as a coach and navigator for the patient and family - helping them find the most relevant and innovative solutions to receiving the care they need. Patients are able to get the care they need where they most want it. The personalized attention and team a...

Examples of dairy industry innovations

Watching this video  I learned about the Rosa Brothers Milk Company , a company that have innovated quite significantly across the dairy business supply chain system. At  Rosa Brothers Milk Company , milk is processed at the farm and packaged in refillable glass bottles. The milk is then distributed to and sold at farmers' markets / stores / cafes / coffee shops / grocery outlets etc. At  Stadtmilch   I learned that milk is processed directly on the farm Längimoos  in Rüschlikon near Zürich. I also found out that milk is then distributed to and sold in glass bottles at Tritt-Käse  in Markthalle , and that customers do some of the work themselves by filling glass bottles with milk from a machine. To see how it works, watch the short video below.

What is literature for?

What ideas do you have to make change happen?

There’s some great sharing of ideas going on across many different social media / crowdsourcing platforms / brainstorming tools as well as in many different meetings / seminars / workshops. The book / report embedded below centers on what we can do better to make the great ideas, that are shared across these and other fora, happen — and thereby create even more value for more people.  

An example of city development in Zürich

What is good leadership?

What do you think about when you hear the question “What is good leadership?” When you think about situations in your life during which you have experienced good leadership, what comes into your mind? What happened in those situations? Who did what? How was it done? Why was it done?  

What do you do when you want to listen well?

When you listen well to a person, what exactly do you do? And what do you not do? What does it mean to really listen well? In situations during which you listened well or experienced that the person listening to you listened well, what was characteristic of the way you and/or others listened? When you reflect upon the way you listened to someone today, what did you well, and what do you think you could do better to become an even better listener?