Listening to this 30 minute conversation between Terri Kelly and Gary Hamel , I learned this: Minute 2: Gary Hamel mentions that people, who work for W.L. Gore, have no titles . Minute 3: Terri Kelly mentions that at W.L. Gore, they avoid big corner offices . Minute 4: Gary Hamel mentions that at W.L. Gore, all commitments people make are voluntary . Terri Kelly follows up by explaining that there's a totally different level of commitment when people decide themselves what they do. Minute 4-5: Terri Kelly talks about the sweet spot between passion of the individual, unique skills of the individual, and the company purpose. Ms. Kelly continues by talking about the role of sponsors who help people become successful and maximize their contributions . Minute 12: Gary Hamel mentions that at Gore, leaders are selected by people, who want to follow them . In other words, authority trickles up at W.L. Gore - not down like in most companies. ...