Encorage people to make suggestions
In this Education Innovation posting, the assembly lines of GM and Toyota are compared. The following is written about the Toyota assembly line:
To what degree are employees at the company, you work for, encouraged to make suggestions, for example using a blog?
"The Toyota assembly line was drastically different. Employees were regarded as members of a team, and each team member was considered as an important contributor and given a high level of autonomy. What happened if an employee stopped the line? A pleasant “ding-dong” would sound and teams would carefully study what was going on, in an effort to continually improve the process. Line workers were constantly encouraged to make suggestions."
To what degree are employees at the company, you work for, encouraged to make suggestions, for example using a blog?
Comments
There are many other ways Toyota does this, but the key is that they don't use the traditional top-down command and control approach to managing people, actually its opposite. Top-down disrespects, demotivates and demoralizes employees and Toyota has the opposite effect on employees.
To learn more about the right and wrong ways to manage people, please read these Leadership Articles starting with the article "Leadership, Good or Bad".
Best regards, Ben
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