September 18, 2008

Encorage people to make suggestions

In this Education Innovation posting, the assembly lines of GM and Toyota are compared. The following is written about the Toyota assembly line:
"The Toyota assembly line was drastically different. Employees were regarded as members of a team, and each team member was considered as an important contributor and given a high level of autonomy. What happened if an employee stopped the line? A pleasant “ding-dong” would sound and teams would carefully study what was going on, in an effort to continually improve the process. Line workers were constantly encouraged to make suggestions."

To what degree are employees at the company, you work for, encouraged to make suggestions, for example using a blog?
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